TANSU COSMETICS
We carefully prepare every TANSU order and work to get your jewellery safely to your doorstep. Here’s everything you need to know about our shipping and delivery process.
TANSU
Your jewellery is prepared and packed with care before dispatch.
Once your order is ready, it is handed over for delivery.
Your order continues through the courier network to your delivery address.
From the moment you place your order until it reaches you, here’s what happens behind the scenes.
Choose your favourite TANSU jewellery, add it to your cart and complete checkout with your correct delivery details.
Your order is checked, prepared and packed carefully before it moves to the dispatch stage.
Once your order is ready, it is dispatched through the available delivery service.
Your parcel travels through the courier network and is delivered to the address provided during checkout.
Delivery time can vary depending on your location, courier service and other circumstances. Your tracking information is the best source for the latest update.
Your order is received and the details are prepared for processing.
Your jewellery is checked, prepared and packed.
Your parcel is handed over for delivery.
The courier is making the final delivery to your address.
Once tracking information is available, use it to follow the movement of your parcel and check the latest delivery update.
DELIVERY STATUS MAY UPDATE THROUGHOUT THE JOURNEY.Your tracking information will help you understand where your parcel is in the delivery journey. If you have received tracking details, use the courier’s tracking service for the latest status.
Check My Account ↗Please make sure your name, mobile number and complete delivery address are correct before placing your order.
The courier may need to contact you during delivery. Please keep the registered mobile number reachable.
Unexpected courier, weather, location or operational issues may occasionally affect delivery timing.
If your package appears damaged or contains the wrong product, contact TANSU as soon as possible.
If Cash on Delivery is available for your order and location, the applicable amount will be shown during checkout. Please keep the required payment amount ready when the courier arrives.
First, check your tracking information for the latest update. If there has been no movement or you need assistance, contact TANSU and share your order details.
We’re always happy to help with your order or delivery questions.
